ITSM Solution

ITSM (FIMS) Solution

With our ITSM (FIMS) Solution, we offer internal and external planning strategies. In this context, FIMS can be seen as a broad umbrella, covering technologies, processes, and people.  
FIMS aims to identify and meet the demands of end-users.

Such comprehensive demand management system planning involves a wide range of operations from designing IT systems to processes that improve the services. FIMS enables the expansion and development of IT systems to meet the growing requests and technologies.

What Can You Do with Our FIMS Solution?

Case Management
Problem Management
Service Options and Configuration Management
Service Level Management
Change Management
Information Management
Service Desk Function
Demand Management
Supplier Management
Service Catalog Management
Incident Management
Periodic Processes